1. What are the different types of rooms available in your hospital?
The rooms can be broadly categorized into 3 types: Private, Semi-Private and General.
• Private: Five well furnished air conditioned rooms with attached toilet, cot for attender, refrigerator, microwave oven and multi channel cable television
• Semi Private: Two well furnished twin sharing rooms with attached toilet and cot for attenders
• General: Two general wards (male and female) with three beds, toilet and cot for attenders
2. After admission, can the patient be transferred to a higher class?
Yes, but it is subject to availability. All charges shall be billed for the higher class from the date of admission.
3. After Admission, can the patient be transferred to lower class?
The patient can only be discharged after payment of all outstanding amounts, and re-admitted to the lower class.
4. Are the charges different in the various types of wards?
Yes, the charges are different. The charges have been subsidized in the lower classes of wards.
5. What is the mode of payment acceptable?
Payments are accepted by Cash/Demand Draft/ and all Credit Cards.
6. Is my Mediclaim policy accepted at your hospital?
Yes it is. We have a tie-up with most third party administrators, by which we can extend a cashless facility to you. We would, of course, need a pre-authorization from the third party administrator prior to your admission.
7. Do you provide Ambulance Services?
Yes we do. The Emergency Medicine Department may be contacted at any time for you to avail of this facility.
8. What are the visiting hours?
The visiting hours are as follows:
ICU: 10:00 – 11.00 am
4:00 – 6:00 pm
Wards: 4:00 – 7:00 pm
9. What are the timings for discharges?
A patient can be discharged at any time of the day or night. However, if discharged in the morning, the discharge formalities may require you to stay till 4 pm.
10. What is the procedure for admission?
The admission procedure is very brief and completely hassle-free. The advice for admission from any doctor is not mandatory. However, if there is any such advice, the patient's family or relatives should carry the same at the time of admission. All patients are admitted through the "Emergency" department after an initial examination by our Emergency Medical Officer. The patient's relative/escort then fills up the Consent Form for admission, while the patient is administered necessary medical treatment.
11. How will I come to know my billing status or the amount of additional deposit I am required to pay?
In the case of patients admitted in ICU, a provisional bill is given every day. In the case of patients admitted to the other wards, the same is generated once in every two days. The patients can also ask the ward nurse or the ward clerk to provide the details. It shall be appreciated, if the same is settled within 24 hours.
12. How do I get the Discharge Summary?
Your discharge summary will be given to you by your doctor.
13. Can we buy medicines or consumables from outside?
Sorry, our pharmacy provides all the medicines and the consumables required for the patients.